Extensions to Improve Smartsheet Helpdesk - Cut Manual Work
Make your helpdesk faster and easier with SSFeatures.
- •Speed up ticket handling by copying and pasting automation workflows so every agent follows the same process.
- •Share clear, grouped helpdesk reports with the PDF and Excel exporters for easy printing, emailing, and archiving.
- •Build consistent ticket sheets fast by saving favorite columns as templates and pasting them into new or existing sheets.
Are you tired of wasting hours in Smartsheet doing the same tedious steps?
SSFeatures makes Smartsheet faster, smarter, and easier to use.
It's a simple browser extension, packed with powerful tools that save you hours every week.
Trusted by thousands of Smartsheet users with hundreds of five star reviews across Chrome, Edge, Safari, and Firefox.
Save hours every week in Smartsheet! Try SSFeatures free today!
Use Cases
Marketing & RevOps Workflows - Run drip campaigns, landing-page tracking, and ROI reporting faster by importing lists, auto-sorting KPIs, and exporting grouped dashboards to PDF/Excel.
Agile Delivery & Product Operations - Set up sprints and velocity tracking quickly with reusable column templates, copy/paste automations, and sort-while-filtered tools that keep backlogs prioritized.
Executive & Cross-Project Reporting - Produce shareable reports with grouped exports, surface column descriptions and source-sheet details, and monitor sheet stats with usage alerts to avoid breakages.
Frequently Asked Questions
They’re lightweight browser extensions that add functionality Smartsheet doesn’t natively include—such as importing into existing sheets, reusable column templates, copying automations and formats, spell checking, and grouped PDF/Excel exports.
No. Install the SSFeatures extension in your browser and it works with your current Smartsheet account and permissions. There’s no tenant-wide configuration required.
Yes. SSFeatures runs entirely in your browser and interacts directly with Smartsheet’s application code. Your sheet and report data isn’t sent to SSFeatures servers, preserving privacy and security.
SSFeatures has a 30-day free trial, so that you can try out all of the features of SSFeatures. You don't need a credit card. Just download the extension and start using SSFeatures, then your free trial will start automatically.
No, you do not need to provide credit card information or create an account. Simply download SSFeatures, start using Smartsheet, and then the free trial will begin.
Yes, SSFeatures is very safe. Here's why:
1. Your data stays private. SSFeatures runs inside your browser. It never sends your Smartsheet data to any outside server. Your info never leaves your computer.
2. Your settings are stored only in your browser. This means better privacy. If you uninstall the extension, you'll need to set it up again, but that's a fair trade to keep your info safe.
3. No API key needed. SSFeatures works with the page you're on, nothing more.
4. We're a Smartsheet Tech Partner. That means we work closely with Smartsheet to make sure our tools are safe and helpful.
5. You can check our code. SSFeatures is available on Chrome, Edge, Safari, and Firefox. All browser extensions must pass strict checks, and you can inspect our code yourself.
Learn more on our Security Page.
1. Your data stays private. SSFeatures runs inside your browser. It never sends your Smartsheet data to any outside server. Your info never leaves your computer.
2. Your settings are stored only in your browser. This means better privacy. If you uninstall the extension, you'll need to set it up again, but that's a fair trade to keep your info safe.
3. No API key needed. SSFeatures works with the page you're on, nothing more.
4. We're a Smartsheet Tech Partner. That means we work closely with Smartsheet to make sure our tools are safe and helpful.
5. You can check our code. SSFeatures is available on Chrome, Edge, Safari, and Firefox. All browser extensions must pass strict checks, and you can inspect our code yourself.
Learn more on our Security Page.
Thousands of Smartsheet users across many industries use SSFeatures every day.
What is SSFeatures?
- •SSFeatures is a browser extension that makes Smartsheet way easier to use
- •It adds dozens of time-saving features directly into Smartsheet
- •It will save you hours of work every week
Hide / Unhide Columns
Instantly hide and unhide specific columns.
Automatically Sort Rows
Keep your rows sorted, without manually clicking the sort buttons everytime.
Sheet Stats
See stats about your sheet, so you know how close you are to the sheet limits.
PDF Exporter
Export PDFs with grouped and summarized data, which is impossible without SSFeatures.
Import Data Into an Existing Sheet
Import data directly into your sheet, without needing to create a new sheet every time.
Copy and Paste Automation Workflows
Copy workflows between sheets, without tedious manual work.
Hear what users say
"We wouldn't love Smartsheet nearly as much without SSFeature's PDF Generator!! Our business depends on printed Smartsheet reports. SSFeatures has allowed us to successfully continue scaling on Smartsheets without printing workarounds. Our team members that rely on our reports are way happier ever since we started using the PDF Generator. It's great to see there are 3rd parties willing to fill critical gaps in Smartsheet."
Ari Diamond
President of Railing Excellence
"SSFeatures has been a game-changer for our Smartsheet workflows! It’s super easy to use and adds powerful functionality that makes automation and reporting so much more efficient. The developer is incredibly responsive and provides top-notch customer support, making sure everything runs smoothly. It has saved us a ton of time and eliminated a lot of manual work. If you’re looking to get more out of Smartsheet, I highly recommend giving SSFeatures a try!"
Michelle Choate
Senior Manager of Operations at Impact Housing
"Finally found a solution to handle some of the features I have been waiting on for a long time... So grateful to SSFeatures for the Auto-Sort function that has dramatically improved our experience with DataShuttle > Update Dropdowns feature so they are always alphabetized. Column finding/hiding is awesome! Keep up the great work - saving me hours!!!"
Joe Morrell
Independent Consultant at Morrell Consulting
"I love that someone added features that Smartsheet seems to be unable or unwilling to add."
Ryan Ballew
Program Manager at Verizon
"PHENOMINAL app! A no brainer purchase for any Smartsheet super-user. Auto-sorting a sheet, printing or exporting a grouped/summarized report, SEARCHING FOR COLUMNS BY NAME! All in one packaged app that's controlled within Smartsheet. Amazing. Highly, highly, highly recommend."
Kayla Sweeney
Smartsheet Solutions Consultant at Better Work Week
"All the SS Features are great but for us the PDF Generator was a huge game changer, a large percentage of our work depends on printed reports and the support of PDF generation for smartsheet reports while keeping the grouping & summaries was a must have."
Leiby Hershkowitz
CEO of Superb Developers Inc
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Related Resources
| Smartsheet Browser Extensions (SSFeatures) | Install the SSFeatures browser extension for Smartsheet to add powerful tools directly inside your sheets. |
| Extensions to Improve Smartsheet Process Automation - Faster | Extensions to Improve Smartsheet Process Automation—SSFeatures reuses workflows, preserves sorts, and imports data fast so automations run reliably. Try now. |
| Extensions to Improve Smartsheet Pipeline Visibility - Clear | Extensions to Improve Smartsheet Pipeline Visibility—SSFeatures hides noise, shows source and column details, and exports grouped snapshots for teams. Try now. |
| Extensions to Improve Smartsheet Permissions - Secure | Extensions to Improve Smartsheet Permissions—SSFeatures finds source sheets, audits column IDs, and exports secure snapshots so admins control access. Try now. |
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